Never Miss Another Job — for Aussie Service Businesses

KiwiONE texts back every missed call, kills no-shows, and keeps your jobs and customers moving — automatically.

The booking and SMS system built for tradies and local service businesses — plumbers, sparkies, mechanics, cleaners, lawn & garden, pest control, pool, handyman, removalists and every other operator who's out on the job, not by the phone. Set up by us, run for you.

Replying to a missed call from Tyler

$397/mo · no setup fee · no lock-in

9:41
KiwiONE
KiwiONE
SMS
Missed call from Tyler — 9:47am
Auto-text sent with booking link ✓
Tyler tapped the link
Booked: Fri 10:00am ✓
Confirmation SMS sent ✓
Reminder scheduled for Thu 10am
iMessage

The cost of missed calls

Every missed call is a job —your competitor just booked.

WITHOUT KIWIONEMissed call
Missed call
+61 4·· ··· 812 · 9:47am
No reply
  • Missed call goes unanswered
  • Customer rings the next business on Google
  • Friday slot sits empty
  • The job books with someone else

A few missed calls a week adds up to thousands a month in lost work.

WITH KIWIONEAuto-recovered
Hi — sorry we missed you. Tap to book any time:book.kiwione.com.au/n4t
Just booked for Friday 10am ✓
  • 0sAuto-text sent with booking link
  • 47sCustomer taps the link
  • 1m 12sJob rebooked automatically
  • 1m 13sYou get notified
Missed calls, recoveredReplies in seconds24/7, always on

How it works

Set it up once. It runs itself.

Your bookings, reminders and follow-ups — handled automatically, so you stay on the tools.

01

Customers book online

They book from your website any time — day or night, even while you're out on the job.

02

KiwiONE handles the busywork

Confirmations, 24-hour and 2-hour reminders, no-show nudges and review requests all go out automatically — nothing to check, nothing to remember.

03

You just turn up to the job

Your calendar fills, your customers stay in the loop, and you get a heads-up when it matters. No app, no admin.

Pricing

One simple price.No setup, no lock-in.

$397/mo. Your own booking + SMS system, built and run under your brand — booking, missed-call text-back, job reminders, no-show protection and review requests, the lot. No website project, nothing to migrate.

Standard
$397/mo

$0 setup · no lock-in

  • Your own branded booking system, on your domain
  • Missed-call text-back — recover every missed job
  • Job & callout reminders + no-show / confirmation SMS
  • Automatic review requests after the job
  • Customer management dashboard
  • Built and run under your brand — fully done-for-you
  • $0 setup · no lock-in

Customer comms on autopilot

Every message,sent at the right time.

From the first booking to the five-star review — handled for you, under your brand, from your number.

Booking confirmation

instantly

Sent the moment a customer books — they know they're in.

Reminder 24 hours before

cuts no-shows

A friendly heads-up the day before, with the option to reschedule.

Reminder 2 hours before

they show up

The last nudge — so they're ready when you arrive.

Missed a call?

auto text-back

An instant SMS with your booking link, so the job doesn't walk.

Job done?

auto review request

Sent right after the work — more 5-star reviews, on autopilot.

All under your brand. You never lift a finger.

Founder story

Built by a founder,for a real workshop.

"I didn't build KiwiONE because I wanted to start a software company. I built it because I grew up around service businesses.

My mum runs a workshop, and like most owners, she was expected to do everything — serve customers, answer calls, manage bookings, organise the team, handle paperwork. Every hour in the office was an hour she wasn't out on a job.

So I started building systems to take the repetitive work off her plate: faster booking confirmations, less admin, a better customer experience, and more time on the actual work.

What started as a fix for one workshop became KiwiONE. Today we help service businesses automate the operational work that slows them down, so owners can spend less time on paperwork and more time growing."

Matthew — Founder, KiwiONE
Melbourne, Australia

Built in a real workshop

KiwiONE wasn't created in a boardroom. It was built inside a working Australian business to solve real problems before being offered to others.

Every feature exists to give owners more time on the work that makes them money.

The next step

Stop running your business
manually.

Missed calls, no-shows, reminders and your whole booking system — handled for you.

No setup fee · No lock-in · Done-for-you · Australian-based