KiwiONE Website Terms of Use

Last updated: July 2026

1. About These Terms

These Terms of Use ("Terms") govern your use of the website at kiwione.com.au (the "Website"), operated by Matthew McLaren trading as KiwiONE (ABN: 38 873 937 616) ("KiwiONE", "we", "us").

By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

These Terms cover the Website only. If you become a KiwiONE client, your use of the KiwiONE platform is governed by the KiwiONE Client Service Agreement and Acceptable Use Policy, which will be provided to you before you sign up.

2. Use of the Website

You may use the Website to learn about KiwiONE's services, request a demo, and contact us.

You must not:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the Website or its underlying systems
  • Interfere with the Website's operation, including by introducing malware or performing load or penetration testing without written permission
  • Scrape, copy, or reproduce Website content for commercial purposes without our written consent
  • Submit false or misleading information through any form on the Website

3. Demo Requests and SMS

When you request a demo through the Website, you provide your name and mobile number so we can send you a demonstration of the KiwiONE service, which may include SMS messages sent to the number you provide.

By submitting a demo request, you consent to receiving these demo-related SMS messages and follow-up communications about KiwiONE. You can opt out at any time by replying STOP to any SMS or emailing us at kiwione.co@gmail.com.

We comply with the Spam Act 2003 (Cth) in relation to all electronic communications.

4. Pricing and Product Information

Pricing, features, and service descriptions on the Website are provided in good faith as general information and are current as at the "Last updated" date of the relevant page. They do not constitute a binding offer.

The price, inclusions, and terms that apply to you as a client are those set out in your Client Service Agreement at the time you sign it. We may change Website pricing and features at any time without notice; changes do not affect existing signed agreements.

Nothing in these Terms limits your rights under the Australian Consumer Law.

5. Intellectual Property

All content on the Website — including text, graphics, logos, images, page designs, and the KiwiONE name and branding — is owned by or licensed to KiwiONE and is protected by intellectual property laws.

You may view and print Website content for personal, non-commercial use. Any other use requires our prior written consent.

6. Third-Party Links and Services

The Website may contain links to third-party websites or services (for example, our social media pages or a chat widget). We do not control and are not responsible for the content or privacy practices of third parties. Links are provided for convenience and do not imply endorsement.

7. Disclaimers and Liability

The Website is provided on an "as is" and "as available" basis. While we take care to keep the Website accurate and available, we do not guarantee that it will be uninterrupted, error-free, or free of harmful components.

To the maximum extent permitted by law, KiwiONE excludes all liability for any loss or damage arising from your use of, or inability to use, the Website or its content.

Australian Consumer Law: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Competition and Consumer Act 2010 (Cth) or other applicable law that cannot lawfully be excluded. Where liability for breach of a non-excludable guarantee can be limited, our liability is limited, at our option, to resupplying the relevant service or paying the cost of resupply.

8. Privacy

Our collection and handling of personal information through the Website is described in our Privacy Policy. By using the Website, you acknowledge that you have read it.

9. Changes to These Terms

We may update these Terms from time to time. The updated version takes effect when published on the Website, with the "Last updated" date revised. Your continued use of the Website after publication constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.

11. Contact

Matthew McLaren trading as KiwiONE
ABN: 38 873 937 616
Email: kiwione.co@gmail.com
Victoria, Australia